Frequently Asked Questions
Everything you need to know about caring for your curls with Coco Curls.
Are Coco Curls products safe for color-treated hair?
Yes, all our formulas are sulfate-free and paraben-free, making them completely safe for color-treated and chemically processed hair.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day satisfaction guarantee. If a product doesn't work for your curl type, you can return it for a full refund or exchange within 30 days of purchase.
Do you test your products on animals?
Absolutely not. Coco Curls is proud to be 100% cruelty-free and Leaping Bunny certified. We never test our ingredients or finished products on animals.
Can I track my order?
Yes! Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.